Words That Work,
Support That Sticks
Welcome to Joyful Narratives, a creative and professional space where storytelling meets strategy. I’m Jocelyn, a content writer, copywriter, and operations support specialist who helps businesses grow through thoughtful writing, efficient systems, and people-centered service.
Whether you’re here to read, connect, or hire — you’re in the right place.
Operations Support for Sustainable Growth
Streamlining the Back-End, So You Can Focus on the Big Picture
Strong operations are the backbone of any growing business. I help founders, creatives, and small teams identify inefficiencies, build better systems, and simplify the way they work — so they can scale with confidence and clarity.
Whether you’re drowning in admin, juggling multiple tools, or feeling like your systems can’t keep up with your growth, I’m here to help.
Services
Operations Management
Trusted support to streamline your operations and boost productivity.
I help entrepreneurs and small teams build systems that work. From mapping workflows to setting up automation, my goal is to reduce bottlenecks, improve productivity, and create sustainable operations that support your growth.
Social Media Strategy & Management
Boost your brand’s presence with engaging social media support.
I create and manage content that builds community, increases visibility, and fosters authentic connections. Whether you need help with posting, engagement, or campaign planning, I’ll ensure your brand stays top-of-mind and connected with your audience.
Executive Assistance
Dependable behind-the-scenes support to keep your day running smoothly.
Let me take care of your calendar, inbox, research, and recurring admin tasks. I provide reliable executive assistance so you can stay focused on high-impact decisions while knowing everything else is handled.
Lead Generation Campaigns
Drive targeted growth with strategic lead generation.
I help you attract high-quality leads through prospecting, list building, influencer outreach, and personalized email campaigns. Need a partner to identify and connect with your ideal clients while you focus on closing deals? I’ll handle the outreach and follow-up to keep your pipeline full.
Fun Facts
18+
Thriving Partnerships
Dynamic client relationships built on trust and results
65+
Milestone Projects
Transformative projects launched and celebrated
20+
Diverse Industries
Expansive expertise, fueling growth across global sectors
17,000+
Hours
Freed
Thousands of hours given back to teams for innovation and impact
Reviews
“Jocelyn is a joy to work with. She is diligent, uses her initiative wisely and is thorough in her work. If she is unsure she asks, and is keen to learn new skills if necessary.
She communicates well, is reliable and produces work of good quality. I have been able to relax knowing that Jocelyn has our social media in hand.”
— Beth Upton, CEO (Money Tree Fundraising)
“I had the pleasure of working with Jocelyn on our sales team, where she played a crucial role in supporting our outbound sales strategy. Jocelyn consistently demonstrated independence and initiative, making her an invaluable asset to our team.
Her ability to assist in identifying new leads and supporting the team through various stages of the sales process significantly enhanced our performance. Jocelyn’s positive attitude and strong work ethic were truly commendable.
I highly recommend Jocelyn to any sales leader. She has the expertise, drive, and commitment to excel in any sales environment. It was a pleasure working with her, and I am excited to see all the success she will achieve in the future.”
— Brandon B., Director of Strategy (Jahnel Group)
“Jocelyn is a quick and effective worker. She was self-sufficient and learned our setup quickly. She was very responsive and completed projects on time. She was able to manage sales accounts with clients for us. We would be happy to work with Jocelyn again in the future.”
— Ben Portz, COO
“Jocelyn is by far the best virtual assistant I have ever worked with! She is incredibly reliable, resourceful, and has a broad skillset including SEO, graphic design, email marketing, branding, web design, research, marketing strategy, and much more. She was extremely competent even if I gave her an assignment with limited direction or outside of her usual scope of expertise, and always delivered excellent work. I have recommended Jocelyn to several of my friends and business colleagues, and will continue to sing her praises!”
— Emily Chavez, CEO (Joyful Jobs)

Operations Support That Keeps You Moving Forward
Feeling stretched thin by all the backend tasks?
I help business owners reduce overwhelm by building smart, repeatable systems that support growth — not stress.
From workflow audits and SOP creation to day-to-day process improvements, I partner with you to streamline operations and bring structure to your service-based business.
Let’s turn chaos into clarity, one system at a time.
Monday – Friday, 7am – 5pm
Dao, Dauis, Bohol Philippines, 6339
